Cherry Tree Dental
Business Assistant
Southwest Dental Group - Racine, WI - Full Time
Business Assistant (Full-Time)
Southwest Dental Group, a Cherry Tree Dental Office | Racine, WI
Southwest Dental Group is looking for a friendly, organized, and patient‑focused Business Assistant to join our front office team! We’re a supportive, welcoming practice that prides itself on delivering exceptional care and creating a positive experience for every patient who walks through our doors. If you enjoy helping people and thrive in a collaborative environment, this could be the perfect fit.
- Competitive compensation
- Health Insurance - significant employer contributions towards monthly premiums
- Dental Insurance (employer-paid)
- Vision Insurance
- Basic life & long-term disability insurance (employer-paid)
- 401(k) employer contribution
- Up to 3 weeks of PTO in your first year
- Paid holidays
- Continuing education opportunities
- Employee referral bonus program
- A supportive, team-oriented environment
As a Business Assistant, you will play a vital role in the daily operations of the clinic by providing outstanding communication and customer service to our patients. You’ll support smooth daily operations and ensure each patient receives top‑notch service.
Your responsibilities will include:
- Greeting and assisting patients in person and over the phone
- Scheduling, confirming, and managing appointments
- Verifying insurance benefits and coverage
- Posting accurate patient and insurance payments
- Reviewing treatment plans and explaining next steps clearly
- Maintaining accurate, confidential patient records
- High school diploma or equivalent
- Dental or medical office experience preferred (not required)
- Strong multitasking and leadership abilities
- Positive, professional communication skills
- Excellent customer service and attention to detail
- A team‑oriented mindset
- Monday: 8:00am – 5:00pm
- Tuesday: 8:00am – 5:00pm
- Wednesday: 8:00am – 5:00pm
- Thursday: 8:00am – 5:00pm
Located on the shores of Lake Michigan, Racine boasts beautiful waterfront views, rich cultural heritage, and vibrant community life. With excellent schools, parks, and recreational options, Racine offers an outstanding quality of life.
